We've been wondering for a long time: who runs Wendy's Twitter account? And who is this smug Wendys character? And, more importantly, what is the Company's social media strategy? Amy Brown, who has been working at Wendy's for four years, is the answer to all these questions. In this article, we'll explore Wendy's social media strategy and the Twitter account's manager, Smug Wendy. Wendy's...